How Does Voicemail Drop Work?

Voicemail Drop is a fantastic feature of Kixie's Enterprise Plan that allows you to leave pre-recorded voicemails with one click. You will not have to listen to the voicemail greeting and wait for the "beep" anymore. This will save you time and energy, and ensure that you leave the perfect voicemail to your prospects every time. 

To upload a voicemail drop file: record an mp3 file, then upload it by logging in to Kixie.com, clicking on your agent profile, navigating to the "VM Drop" tab, and naming/uploading the mp3 file. If you need to convert your audio file to mp3 format, you can use this.

To "drop" an uploaded voicemail file: as soon as the person's voicemail greeting starts playing, click on the "VM drop/Hangup" dropdown that appears in Kixie PowerCall during an outbound call, and select the name of the file you'd like to "drop". That's it! The call is over, the message has been left, and you can go about your workday.

Any further questions? Please email support@kixie.com.

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