Summary: Kixie syncs with Contacts first. "Call Activities" are logged there and also to attached Organizations/Deals.
Please check out this article on our sales blog on how the Kixie smart sync works with Pipedrive CRM
Working Out of Organizations:
If you plan to work out of Organizations or Deals, you will need to attach a Contact to that Organization.
Once a Contact is attached to an Organization, the "Call Activities" will now log in:
- The Contact Person
- The Organization
- Associated Deals