What is Kixie Connect?
- Kixie Connect lets you make calls with external devices such as:
- Provisioned Deskphone
Set my dialing device for use with Kixie Connect?
- How to set your dialing device:
Go to Settings inside Kixie PowerCall Dialer
Select "Set Click-to-Call Phone"
Toggle your preferred calling device.
- To call, initiate a Click to Call or press Start Call.
- How to Add A New External Device to Your Agent Account
- Inside the Kixie.com dashboard, go to My Profile --> Devices & Routing
What happens when I change my Click-to-Call device?
Kixie rings your external device.
You pick up the phone and you'll hear it dialing out to the number you are calling.
Kixie automatically logs the call with a recording inside of your CRM.
Note- This call is a 3-way call and you will be charged for 2 legs of the call. The call to your external device and the call to your customer.