Pipedrive Call Statistics
Kixie will open up a world of accurate and useful call statistics in Pipedrive for you.
After adding “Answered Call” and “Missed Call”, you will be able to see everyone’s completed call activities for a given time period, if you specify “All Pipelines”.
Here is an example of the Company Statistics page, set to display all call activities for everyone this week:
Clicking into the “Answered Call” section brings up the following window, which displays the completed call activities chronologically, and provides valuable insight such as total duration of all of those calls:
Pipedrive Visibility Settings
In order for Kixie to sync to contacts regardless of user ownership, the Pipedrive admin for your company must, at a minimum, set the company permissions regarding visibility as indicated by the arrows in the image below.